Check Your Request Status Now!

Save your time writing emails or making phone calls. Check the status of your request by entering your Reference Number and the Patient's Date Of Birth.

All requests are subject to twenty business days turnaround. We'll keep you posted on any further updates by fax and email.

Received: 00/00/0000

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Processed: 00/00/0000

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Status: Active

Status: Pending

An initial processing fee is required to continue the retrieval process. This fee is required in advance and is payable to —Records Source. You can pay this fee from your online account or mail in your check to 1142 S. Diamond Bar Blvd #310, Diamond Bar, CA 91765.
Patient : Records Pertaining
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Jane Doe 00/00/0000
Facility : Medical Provider
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Medical Provider 1142 S. Diamond Bar, CA 91765
Payments : Visa, Mastercard, PayPal
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Invoice #123456 $15.00 Pay Now
Documents : Available to Download
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Sorry... No Documents Available!
View Request History
SAVE YOUR TIME WRITING EMAILS, MAKING PHONE CALLS, CHECK THE STATUS OF YOUR REQUEST NOW!
Enter your reference number exactly as it shows on your request for records

Frequently Asked Questions

  • Your request for records must be served with an Initial Processing Fee of $15.00. This Initial Processing Fee must be payable to our Request Support Team —Records Source. Without your Initial Processing Fee your request for records will not be processed.
  • The "Treating Doctor's Name" and the "Treating Location Address" must be specified in your request for records. Your request for records must be directed to the "Medical Facility" —Records Source is not a Treating Facility, Medical Provider or our Custodian of Records.
  • We required individual requests for Medical, Therapy, Billing, X-Rays, Therapy records —as each record item is processed and retrieved separately.

Our practice does not accept any records requests by fax, email or personal service. You can upload your request for records from our Upload Portal Module

If you are unable to upload, mail your request for records to our Request Processing Center located at 1142 S. Diamond Bar Blvd #310, Diamond Bar, CA 91765.

All records requests are subject to twenty (20) business days turnaround. However, some requests will be completed sooner, depending on the file situation. Please do not call during this period of time, we'll keep you posted on any further updates by fax and email.

You can always check the status of your record request from our Online Status Portal, all you need is your unique Reference Number and the patient's Date of Birth. CHECK THE STATUS OF YOUR REQUEST NOW!